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HÄUFIG GESTELLTE FRAGEN

Erhalten Sie Antworten auf Ihre Fragen

  • Can you brand your products with our company logo?
    Yes, we offer customization services to brand our products with your company logo. Please contact us for more information and pricing options.
  • Do you have a minimum quantity order (MQO)?
    At Atelier Petrov, we do not have a minimum quantity order (MQO). Whether you need just one product or a dozen, we are happy to fulfill your order. We believe in providing our customers with the flexibility to purchase what they need, without any restrictions. However, we do offer bulk discounts for larger orders. If you are interested in placing a bulk order, please contact our customer service team for more information.
  • Are your products locally manufactured?
    Yes, all of our products are handmade by skilled artisans in our workshop located in Basel, Switzerland. We take great pride in our workmanship and quality, ensuring that every piece is crafted with the utmost care and attention to detail. By manufacturing our products locally, we are able to support our community and maintain a higher level of quality control.
  • Are your products handmade?
    Yes, all of our products at Atelier Petrov are handmade by skilled artisans. We take pride in creating unique and high-quality products that is not mass-produced. Each piece is carefully crafted with attention to detail and durability in mind. We believe that handmade products have a special quality and character that cannot be replicated by machines. By choosing Atelier Petrov, you are choosing a product that is not only stylish and functional but also supports traditional craftsmanship.
  • Do you only work with leather?
    At Atelier Petrov, we specialize in creating high-quality leather products, but we also offer a variety of products made from other materials such as canvas, nylon, and polyester. Our products are carefully crafted to meet the needs of our customers, regardless of their material preferences. If you have any specific material requirements, please let us know and we will do our best to accommodate your needs.
  • Can Atelier Petrov make products to my design?
    Yes, we can create custom luggage, bags, and accessories according to your specifications. You can contact us through our website or email us at info@atelierpetrov.com to discuss your design requirements. We will work together with you to create a unique piece that reflects your personal style and preferences. Please note that custom orders may require additional lead time and cost, which we will communicate to you before starting the project.
  • Do you offer personalizations?
    Yes, we offer personalizations for some of our products. Please check the product description or contact our customer service team for more information. We offer monogramming, embossing, and engraving services for a small additional fee. Personalized items may take longer to ship, so please allow extra time for delivery.
  • What are the lead times?
    For the items on the stock and watchstraps we aim to deliver your order within 1-3 days. We cannot guarantee a next day delivery service as if some style are not made then we will do so for your order. For custom made bags and accessories it is to be expected between 4 and 6 weeks lead times.
  • Do you do leather repairs?
    Yes, we offer leather repair services for our customers. We can fix any scratches, scuffs, or tears on your leather product and make it, in most cases, to look as good as new. Please contact us for more information on our repair services and pricing.
  • Can I get a custom designed leather product?
    Yes, Atelier Petrov offers the option to create a custom designed leather product. Simply contact us to discuss your specific needs and we will work with you to create a one-of-a-kind piece. Keep in mind that custom designs may take longer to produce and may come at an additional cost.
  • Are handmade leathercraft items more expensive?
    Yes, handmade leathercraft items are generally more expensive than mass-produced items. This is because they require more time, skill and attention to detail to create. At Atelier Petrov, we believe that the extra cost is worth it for the quality, uniqueness and longevity of our handmade leather products. Our products are made with only the finest materials and crafted by skilled artisans, ensuring that every piece is a work of art that will last for years to come.
  • What are some tips for maintaining handmade leathercraft items?
    Handmade leathercraft items are a great investment and can last for years with proper care. Here are some tips for maintaining your Atelier Petrov leather products: 1. Avoid exposing your leathercraft items to direct sunlight for extended periods of time as this can cause the leather to dry out and crack. 2. Keep your leathercraft items away from heat sources such as radiators, heaters, and fireplaces as this can also cause the leather to dry out and crack. 3. Clean your leathercraft items regularly with a damp cloth and mild soap. Do not use harsh chemicals or abrasives as this can damage the leather. 4. Apply a leather conditioner to your leathercraft items every few months to keep them supple and prevent cracking. 5. Store your leathercraft items in a cool, dry place when not in use. Avoid storing them in plastic bags as this can cause the leather to sweat and become damaged. By following these simple tips, you can keep your Atelier Petrov leathercraft items looking great for years to come.
  • What is handmade leathercraft?
    Handmade leathercraft is the art of creating leather products by hand, using traditional techniques and tools. It involves cutting, stitching, and shaping leather to create unique and high-quality items such as bags, wallets, belts, and other accessories. Handmade leathercraft requires skill, patience, and attention to detail, and it results in products that are durable, beautiful, and long-lasting. At Atelier Petrov, we specialize in handmade leathercraft and offer a wide selection of luggage and travel accessories that are made with the utmost care and attention to detail. Shop with us today and experience the beauty and quality of handmade leathercraft for yourself.
  • Is handmade leathercraft environmentally friendly?
    At Atelier Petrov, we take pride in using high-quality, sustainably sourced materials for our handmade leathercraft. We believe that by using eco-friendly materials and reducing waste in our production process, we can minimize our impact on the environment while still delivering exceptional products to our customers. Additionally, leather is a durable material that can last for many years, reducing the need for frequent replacements and further reducing waste. We are committed to being a responsible and environmentally conscious business, and we strive to make every aspect of our operations as sustainable as possible.
  • What types of leather are commonly used in handmade leathercraft?
    At Atelier Petrov, we use a variety of high-quality leathers in our handmade leather luggage and accessories. Some of the most commonly used leathers include: 1. Full-Grain Leather: This is the highest quality and most durable type of leather that retains the natural texture and markings of the animal hide. 2. Top Grain Leather: This type of leather is smoother and more uniform than full-grain leather, as it has been sanded and buffed to remove any imperfections. 3. Suede Leather: This is a soft and fuzzy type of leather that is created from the underside of the animal hide. 4. Nubuck Leather: This is similar to suede leather, but it is made by sanding the top grain leather to create a velvety texture. 5. Vegetable-Tanned Leather: This is a traditional and eco-friendly method of tanning leather using natural plant-based materials. We carefully select the type of leather based on the design and function of each product, ensuring that it is both beautiful and long-lasting.
  • What makes handmade leathercraft items unique?
    Handmade leathercraft items are unique because each piece is crafted with care and attention to detail. The process of creating a handmade leather item involves a skilled artisan who carefully selects the leather, cuts it to size, and sews it together using traditional techniques. This results in a product that is not only beautiful, but also durable and long-lasting. Handmade leathercraft items are also unique because they can be customized to fit the specific needs and preferences of the customer. Whether it's a custom color, size, or design, handmade leathercraft items offer a personalized touch that cannot be found in mass-produced products. At Atelier Petrov, we take pride in our handmade leather luggage and accessories, and we believe that our customers appreciate the quality and uniqueness of our products.
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